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To become a Salesforce Certified B2B Solution Architect, candidates must have a deep understanding of Salesforce's B2B products and services, as well as experience designing and implementing complex B2B solutions for enterprise-level organizations. They must also be able to lead and manage cross-functional teams, communicate effectively with stakeholders, and stay up-to-date with the latest Salesforce technologies and best practices.

To prepare for the Salesforce Certified B2B Solution Architect certification exam, you will need to have a deep understanding of B2B architecture and Salesforce platform. You should have experience in designing and implementing complex B2B solutions, as well as knowledge of Salesforce tools and features such as Apex, Visualforce, and Lightning components.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q59-Q64):

NEW QUESTION # 59
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

A. Customer Community Plus license
B. Service Cloud license
C. Partner Community license
D. Sales Cloud license

Answer: C

Explanation:
The Solution Architect should recommend a Partner Community license for this requirement. This license is designed for external partners and allows them to access and interact with Salesforce data and features, including submitting and viewing cases and tracking opportunities. Additionally, the Partner Community license includes the ability to create and view dashboards within the community.
https://help.salesforce.com/s/articleView?id=users_license_types_communities.
htm&language=en_US&type=5
For partners to log and view cases as well as track opportunities, and view dashboards within the community, the Partner Community license is the appropriate choice. This license is designed for partner relationships and provides the necessary access to Salesforce objects and functionality needed for these tasks. Salesforce's licensing guide outlines the features available with the Partner Community license, supporting this recommendation.

NEW QUESTION # 60
A Solution Architect has gathered requirements from discovery with Northern Trail Hot Tubs below:
* Northern Trail Hot Tubs sells through a B2B2C model with Dealers.
* Northern Trail Hot Tubs tracks Dealer Opportunities in Salesforce, but wishes to have more insight into the sales process from its Dealers.
* Dealers would like to be able to get custom Hot Tub pricing quickly from Northern Trail Hot Tubs without having to wait for configuration estimates to come back from Northern Trail Hot Tubs.
* Northern Trail Hot Tubs supports itsDealers and Customers directly, and Dealers would like better insight into support that their Customers receive.
Which capabilities should a Solution Architect suggest to provide to Northern Trail Hot Tub Dealers?

A. Experience Cloud and Sales Cloud for Dealers to be able to create Opportunities and add Opportunity Products
B. Experience Cloud and Revenue Cloud for Dealers to get Quotes and view Cases
C. B2B Commerce for Dealers to get pricing and Service Cloud for Cases
D. Experience Cloud and Service Cloud for Dealers to be able to request pricing through Cases and track Customer Cases

Answer: B

Explanation:
Experience Cloud can provide dealers with a self-service portal to track opportunities and support cases, while Revenue Cloud (which includes Salesforce CPQ) can enable dealers to get custom pricing and generate quotes quickly. This combination meets all the outlined requirements, providing visibility into the sales process and support activities, as well as enabling efficient quoting. Salesforce's documentation on the capabilities of Experience Cloud and Revenue Cloud supports this recommendation.
* Key Requirements:
* Quick Custom Pricing: Dealers need to generate custom quotes without waiting for manual configuration.
* Insight into Customer Support: Dealers want visibility into support cases for their customers.
* Enhanced Sales Process Insights: Northern Trail Hot Tubs seeks better tracking of Dealer Opportunities.
* Analysis of Options:
* Option A (Experience Cloud + Sales Cloud):While Experience Cloud provides a portal for Dealers to create Opportunities and add Products via Sales Cloud, it does not address the need for automated, rapid quote generation, which requires CPQ (Configure, Price, Quote) functionality.
* Option C (Service Cloud + Service Cloud):Using Cases to request pricing introduces delays, conflicting with the requirement to eliminate waiting for configuration estimates.
* Option D (Commerce Cloud + Service Cloud):Commerce Cloud focuses on transactional e- commerce, not complex product configuration or quoting. CPQ (Revenue Cloud) is better suited for custom pricing.
* Option B (Experience Cloud + Revenue Cloud):
* Revenue Cloud (CPQ): Enables Dealers to self-serve by generating accurate, automated quotes without manual intervention. This directly addresses the need for quick custom pricing.
* Experience Cloud: Provides a portal where Dealers can access:
* CPQ (Revenue Cloud) for quotes.
* Service Cloud integration (implied) to view Cases related to their customers.
Salesforce's Experience Cloud seamlessly integrates with Service Cloud to expose Cases, even though Service Cloud isn't explicitly listed in the option.
* Why Option B is Correct:
* Revenue Cloud (CPQ) solves the custom pricing requirement.
* Experience Cloud acts as the unified portal for Dealers to:
* Generate quotes (via CPQ).
* View Cases (via Service Cloud integration).
* While Service Cloud powers Cases in the background, the question focuses on capabilities provided to Dealers, which are delivered through Experience Cloud and Revenue Cloud.
References:
* Revenue Cloud (CPQ): Salesforce CPQ Documentation
* Experience Cloud for Partner Portals: Experience Cloud Guide
* Service Cloud Integration with Experience Cloud: Service Cloud in Communities This solution aligns with Salesforce best practices for B2B partner management, combining self-service quoting (CPQ) and customer support visibility (Service Cloud via Experience Cloud).

NEW QUESTION # 61
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

A. The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.
B. The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
C. Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.
D. The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

Answer: A,B

Explanation:
a Sales Cloud license is suitable for users who need full access to standard CRM and Force.com AppExchange apps. The CEO should have this type of license since they are a processor of information and need to review the Executive Dashboard.
a role hierarchy is a mechanism to control the data access to the records on a Salesforce object based on the job role of a user. Users can access the data of all the users directly below them in the hierarchy. Therefore, the role hierarchy should mirror the organization chart, and sharing settings need to be put in place for the executive assistant who reports to all of the VPs.
https://www.salesforce.com/resources/guides/salesforce-user-management-guide/

NEW QUESTION # 62
A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

A. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.
B. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.
C. Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.
D. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.

Answer: C

Explanation:
Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in. This is an important step to understand the existing technical dependencies within the organisation, such as data sources, integrations, applications, and platforms. It also helps to identify the gaps and opportunities for improvement that can be addressed by the B2B multi-cloud solution.

NEW QUESTION # 63
Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

A. Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
B. Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
C. Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
D. Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.

Answer: A,C

Explanation:
The two proposals a Solution Architect should recommend to track adoption of migrated functionality from Classic to Lightning are:
B) Track Adoption Rates within the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
C) Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis donebetween Classic and Lightning.
Tracking adoption rates and success metrics is one of the best practices for driving Lightning Experience adoption, as it allows UC to measure how well users are using the migrated functionality and identify areas of improvement or feedback. According to 2, monitoring a change in metrics within existing reports and dashboards can also help UC evaluatethe impact of Lightning Experience on their business performance and user satisfaction.
Providing a list of user stories around the new functionality can help UC communicate the benefits and value of Lightning Experience to their users and stakeholders, aswell as align their expectations and goals with the migration project. According to 3, providing a gap analysis done between Classic and Lightning can also helpUC understand what features or customizations are available or not available in Lightning Experience, as well as plan for any necessary changes or enhancements.
https://trailhead.salesforce.com/content/learn/modules/lex_migration_rollout/lex_migration_rollout_enabling

NEW QUESTION # 64
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Test B2B-Solution-Architect Dumps Free, B2B-Solution-Architect Study Dumps

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q59-Q64):

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